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TM Announcement - Full Implementation of E-form and Biometric Device (Electronic Thumbprint Device) for Unifi and Streamyx Registration Effective 1st November 2016

posted Nov 5, 2016, 8:07 PM by Jacobist   [ updated Nov 5, 2016, 8:10 PM ]
Pertaining to the matter above, E-form and Biometric Device (Electronic Thumbprint Device) will be implemented by TM for Unifi and Streamyx registration. This policy will be 100% fully implemented in for orders registered in TM system effective 1st November 2016.

You may submit order as usual. We have runner to contact your customer and arrange appointment to get thumbprint verification from customer before we process the order. RM50 will be deducted from your commission to pay the runner, except Melaka (RM30).

Order will not be processed if runner failed to get thumbprint verification from customer (For example : Customer refuse to do thumbprint verification). Kindly inform customer about thumbprint verification before hand to ease the registration process.

For foreigner orders, you yourself (Not Foreign Customer) are advised to come to our office to do thumbprint verification as agent and witness. If you are not convenient to do so, your foreigner orders will be rejected.

We are sorry to inform that our runners are not able to cover all areas in Malaysia. Areas available for runner to do thumbprint verification are listed below. For orders fall out of the area listed, we have no other choices but to reject the order. Sorry for any inconvenience caused.

State Area
Kuala Lumpur / Selangor Klang Valley, Kuala Lumpur, Cyberjaya, Putrajaya, Sepang
*Except Kuala Selangor, Sekinchan, Salak Bernam, Banting
Pulau Pinang All Penang City Area, Butterworth, Perai
Johor All Johor City Area, Segamat, Muar, Batu Pahat
Perak All Ipoh City, Teluk Intan, Sri Manjung, Kamunting
Melaka All Melaka City Area
Negeri Sembilan Nilai, Seremban
Pahang Kuantan, Temerloh
Terengganu Kemaman, Kuala Terengganu
Kedah Alor Setar, Mergong, Sungai Petani
Perlis Arau, Kuala Perlis
Sarawak Kuching, Sibu, Miri
Sabah Not Available
Kelantan Not Available

Please contact us if you have any enquiries.