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TM INFORMATION: Discontinuation of TM Email Services

posted Jun 2, 2013, 10:13 PM by Jacobist
Message from TM:

As part of TM’s suite of product offerings realignment, we wish to inform you that new registration of TM Broadband services will no longer be offered a free e-mail address. Therefore, new registrations for TM e-mail services will be discontinued effective from 30 May and 6 June 2013 for ICP and NOVA respectively.

The affected TM e-mail services Domain are as below:

For Consumer segment, customers are required to provide their preferred e-mail address instead for new registrations of product and services that offer TM e-mail service.
For SME segment, customers are also required to provide their preferred e-mail address during registration and at the same time, we should take this opportunity to up sell a higher package of UniFi or Office in a Box 365.

Please be informed that:
1.The existing registration forms available at all touch point are still applicable. However, frontliners just need to strike out the TM e-mail field.

2.All information on TM e-mail services that is offered as part of the products and services will be removed from TM website (

3.All existing customers can still enjoy the email service until 30 September 2013.